Cristalino Lagoon Front Hotel, Restaurant & Spa - Bacalar
Plan your dream vacation in Mexico. Choose from luxury beach resorts in Cancun and boutique hotels in Tulum to affordable stays in Mexico City. Secure car rentals to explore iconic destinations like Chichen Itza and Teotihuacan or relax on the stunning beaches of Playa del Carmen and Cozumel. Dive into adventure tours or immerse yourself in cultural experiences across Oaxaca and San Miguel de Allende. With easy online reservations and the best rates guaranteed, your Mexican getaway starts here!
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Cristalino Lagoon Front Hotel, Restaurant & Spa
Bacalar 511 Costera
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
Children stay
is not possible
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
is not possible
Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers a concierge service and a tour desk. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.
The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Cristalino Lagoon Front Hotel, Restaurant & Spa provides some rooms with lake views, and the rooms include a balcony.
Chetumal International Airport is 34 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If your stay is during the holidays we remind that the hotel makes an additional charge to the resort fee of $153 usd for the New Years Gala, it is paid directly to the hotel and is mandatory forguests, it only applies to the night of December 31. This fee includes access to the celebration, special dinner (food only) and special decoration related to the event
Deluxe King Room. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed. ;
Deluxe Twin Room. The spacious twin room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
King Room with Lake View. The spacious double room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 1 bed. ;
Junior Suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
License number: 010-007-005088/2025
First aid kit available
Adults only
Concierge service
Meeting/banquet facilitiesadditional charge
WiFi
Laundryadditional charge
Swimming pool
Guest accommodation is disinfected between stays
Spa and wellness centreadditional charge
Luggage storage
Use of cleaning chemicals that are effective against Coronavirus
Breakfast in the room
Access to health care professionals
Trouser pressadditional charge
Bar
Breakfast takeaway containers
Fax/photocopyingadditional charge
Shuttle service (additional charge)
Steam room
Smoke alarms
Room service
Car hire
CCTV outside property
Airport shuttle
Non-smoking throughout
Parking on site
Non-smoking rooms
Face masks for guests available
Ironing serviceadditional charge
Accessible parking
All plates, cutlery, glasses and other tableware have been sanitized
Linens, towels and laundry washed in accordance with local authority guidelines
Parking
Invoice provided
Shared stationery such as printed menus, magazines, pens, and paper removed
Private parking
Key card access
Sun umbrellas
Tour desk
Saunaadditional charge
Spa facilities
Wine/champagneadditional charge
Contactless check-in/check-out
Physical distancing rules followed
Air conditioning
Restaurant
Airport shuttle (additional charge)
Screens or physical barriers placed between staff and guests in appropriate areas
Outdoor pool
Internet services
Massageadditional charge
24-hour front desk
Cashless payment available
WiFi available in all areas
Hand sanitizer in guest accommodation and key areas
Sun terrace
Heated pool
Food can be delivered to guest accommodation
Free WiFi
24-hour security
Guests have the option to cancel any cleaning services for their accommodation during their stay
Snack bar
Express check-in/check-outadditional charge
Terrace
Physical distancing in dining areas
Garden
Shuttle service
Free parking
Daily housekeeping
Infinity pool
Outdoor pool (all year)
Safety deposit box
Staff follow all safety protocols as directed by local authorities
Delivered food is securely covered
Special diet menus (on request)
Sun loungers or beach chairs
Outdoor furniture
Fire extinguishers
CCTV in common areas
