Hard Rock Hotel Cancun -Inclusive - CancĂșn
Plan your dream vacation in Mexico. Choose from luxury beach resorts in Cancun and boutique hotels in Tulum to affordable stays in Mexico City. Secure car rentals to explore iconic destinations like Chichen Itza and Teotihuacan or relax on the stunning beaches of Playa del Carmen and Cozumel. Dive into adventure tours or immerse yourself in cultural experiences across Oaxaca and San Miguel de Allende. With easy online reservations and the best rates guaranteed, your Mexican getaway starts here!
Hard Rock Hotel Cancun -Inclusive
CancĂșn Boulevard Kukulcan Km 14.5 Hotel Zone
No. of rooms
524
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Playground
Rooms for singles
We speak
ES
8.1/10
No. of rooms
524
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Playground
Rooms for singles
We speak
ES
8.1/10
Set in CancĂșn, 400 metres from Playa Ballenas, Hard Rock Hotel Cancun -Inclusive offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Offering a restaurant, the property also has a private beach area, as well as a hot tub. The accommodation features a 24-hour front desk, airport transfers, a kids club and free WiFi throughout the property.
All rooms have a safety deposit box, while selected rooms also offer a balcony and others also have sea views.
The breakfast offers buffet, continental or American options.
The resort offers a sun terrace. You can play billiards, table tennis, and tennis at the 5-star resort.
La Isla Shopping Mall is 3.7 km from Hard Rock Hotel Cancun -Inclusive, while Cancun Government Palace is 16 km from the property. CancĂșn International Airport is 16 km away.
The hotel day starts from hour 15:00 and ends at 12:00.
Upon check-in photo identification and credit card is required.special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note that the Family Room at this hotel is only available for people travelling with children.
Infants from 0-3 years old are free
All children from 4 to 17 years old extra charges apply
When travelling with pets, please note that an extra charge of USD 150 per pet applies. Stays of more than 7 nights, 150 USD will be charged for each week, per pet. Dogs and cats only are permitted with a maximum of 2 pets per room with maximum 50 pounds weight limit per pet. Specific rooms only, restrictions apply. For more information, please contact the property directly using the contact details in your confirmation.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
Deluxe Ocean View Double. The spacious double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds. ;
Deluxe Lagoon View Double. The spacious double room features air conditioning, a minibar, a balcony with lake views as well as a private bathroom boasting a bath. The unit has 2 beds. ;
Deluxe Family Lagoon View (Two Bedroom). The spacious apartment features 2 bedrooms and 2 bathrooms with a bath and free toiletries. This apartment has air conditioning, flat-screen TV with satellite channels, lake views, as well as chocolate for guests. The unit offers 3 beds. ;
Deluxe Lagoon View King. The spacious triple room features air conditioning, a minibar, a balcony with lake views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Diamond Ocean View King. The spacious triple room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Deluxe Ocean View King. The spacious triple room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Suite. The suite offers a safe deposit box. The unit has 2 beds. ;
Deluxe Family Ocean View - Two Bedroom. The spacious apartment has 2 bedrooms and 2 bathrooms with a bath and free toiletries. This apartment features air conditioning, flat-screen TV with satellite channels, sea views, as well as chocolate for guests. The unit has 3 beds. ;
Deluxe Family Ocean View Double Beds - Two Bedroom. The spacious double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 4 beds. ;
Deluxe King Room. The spacious triple room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed. ;
Deluxe Double Room. The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds. ;
Triple Room. The spacious triple room offers air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. This triple room has a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed. ;
Double Room. The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. This double room has a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 2 beds. ;
Triple Room. The spacious triple room offers air conditioning, a minibar, a balcony with lake views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Double Room. The spacious double room offers air conditioning, a minibar, a balcony with lake views as well as a private bathroom featuring a bath. The unit offers 2 beds. ;
Deluxe King Ocean View Classic. The spacious triple room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Deluxe Double Ocean View Classic. The spacious double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds. ;
Diamond Ocean View King Classic. The spacious triple room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed. ;
Deluxe Family Ocean View Two-Bedroom Double Beds Classic. The spacious double room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 4 beds. ;
Deluxe Family Ocean View Classic -Two bedroom. The spacious apartment features 2 bedrooms and 2 bathrooms with a bath and free toiletries. This apartment has air conditioning, flat-screen TV with satellite channels, sea views, as well as chocolate for guests. The unit offers 3 beds. ;
Rock Royalty Ocean View King. The spacious double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.
License number: 005-007-000198/2025
Sun loungers or beach chairs
Neck massage
Invoice provided
Access to health care professionals
Manicure
Live music/performance
Shuttle service
Spa/wellness packages
Shuttle service (additional charge)
Waxing services
Fitness centre
Guest accommodation is disinfected between stays
Outdoor pool (all year)
Kid-friendly buffet
Express check-in/check-out
Fruits
Outdoor pool
Garden
24-hour security
Staff follow all safety protocols as directed by local authorities
Laundryadditional charge
Pet bowls
Ironing serviceadditional charge
ATM/cash machine on site
Beach
Room service
Minimarket on site
Back massage
Guests have the option to cancel any cleaning services for their accommodation during their stay
CCTV outside property
Daily housekeeping
Massageadditional charge
Billiards
Kid meals
All plates, cutlery, glasses and other tableware have been sanitized
Trouser press
Accessible parking
Airport pick upadditional charge
Non-smoking rooms
Airport drop offadditional charge
Sun terrace
Shallow end
Couples massage
Table tennis
Pets allowed
Hair styling
Family rooms
Spa facilities
Children's playground
Tennis equipment
Security alarm
Facial treatments
Airport shuttle
Higher level toilet
Games room
Valet parking
Bar
Kids' pool
Hair treatments
Swimming pool
Indoor play area
WiFi
Live sport events (broadcast)
24-hour front desk
Designated smoking area
Pedicure
WiFi available in all areas
Restaurant
Key card access
Fence around pool
Snack bar
Safety deposit box
Wine/champagneadditional charge
Barber/beauty shop
Water slide
Sun umbrellas
Beachfront
Parking
Smoke alarms
Body treatments
Coffee house on site
Food can be delivered to guest accommodation
Dry cleaningadditional charge
Fitness
Lift
Spa lounge/relaxation area
Yoga classes
Fitness/spa locker rooms
Private parking
CCTV in common areas
Hair cut
Tennis court
Babysitting/child servicesadditional charge
Lockers
Full body massage
Pool with view
Make up services
Concierge service
Cashless payment available
Private beach area
Karaoke
Free WiFi
Meeting/banquet facilitiesadditional charge
Internet services
Use of cleaning chemicals that are effective against Coronavirus
Wheelchair accessible
Spa and wellness centreadditional charge
Infinity pool
Hot tub/Jacuzzi
Air conditioning
Pool bar
Parking on site
Beauty Services
Evening entertainment
Luggage storage
Golf course (within 3 km)additional charge
Entertainment staff
First aid kit available
Tour desk
Fire extinguishers
Toilet with grab rails
Free parking
Body wrap
Kids' outdoor play equipment
Linens, towels and laundry washed in accordance with local authority guidelines
Breakfast in the room
Airport shuttle (additional charge)
Outdoor furniture
Facilities for disabled guests
Hair colouring
Kids' club
