Moon Palace The Grand CancunInclusive - CancĂșn
Plan your dream vacation in Mexico. Choose from luxury beach resorts in Cancun and boutique hotels in Tulum to affordable stays in Mexico City. Secure car rentals to explore iconic destinations like Chichen Itza and Teotihuacan or relax on the stunning beaches of Playa del Carmen and Cozumel. Dive into adventure tours or immerse yourself in cultural experiences across Oaxaca and San Miguel de Allende. With easy online reservations and the best rates guaranteed, your Mexican getaway starts here!
Moon Palace The Grand CancunInclusive
CancĂșn Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
Set in CancĂșn in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand CancunInclusive boasts an outdoor pool and year-round outdoor pool. The resort has a childrens playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site.
A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating areayou can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries.
You will find a 24-hour front desk, hairdressers, and gift shop at the property.
This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is CancĂșn International Airport, 14 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If a deposit cannot be charged to a guests credit card, the property will call the guest directly to confirm the credit card information.
In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.
Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit wich can be used on Spa, Golf, Tours, Romantic Dinner, and other selected services.
Maximum Spa credit allowed to redeem $82 USD. Other terms and conditions may apply.
Please note that any other Special Requests are subject to availability and additional charges may apply.
All promotional benefits are subject to change or may be suspended at any time without prior notice.
These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Grand Deluxe Garden View. The hot tub is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Swim Up Suite Garden View. Please note that this Suite has King bed or two double bed subject to availability. This suite has a iPod dock, hot tub and tilemarble floor. ;
Grand Family Suite Garden View. Guests will have a special experience as this family room features a hot tub. Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds. ;
Grand Presidential Suite. The hot tub is the standout feature of this suite. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The suites kitchen is available for cooking and storing food. The spacious suite provides soundproof walls, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV with streaming services. The unit offers 3 beds. ;
Grand Honeymoon Suite - King Size Bed. Guests will have a special experience as this double room features a hot tub. The spacious double room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed. ;
Grand Governor Suite - King Size Bed. This suites standout feature is the hot tub. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite offers soundproof walls, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with streaming services. The unit has 1 bed. ;
Grand Deluxe Garden View. This double rooms special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Deluxe Suite Garden View - Get 2 Free Nights at Punta Cana. This suites special feature is the hot tub. This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite features air conditioning, soundproof walls, flat-screen TV with streaming services, as well as winechampagne for guests. The unit offers 3 beds.
License number: 1230050337
Currency exchange
Fitness
Steam room
Kids' club
Foot massage
Valet parking
Private beach area
Hair colouring
Swimming pool toys
Trouser pressadditional charge
Make up services
Mini golf
Body wrap
Free parking
Parking on site
Airport shuttle (additional charge)
Table tennis
Lift
Luggage storage
Terrace
Sun terrace
Outdoor pool
Outdoor furniture
Pool with view
Invoice provided
Pedicure
Restaurant
Neck massage
Garden
Kid meals
Spa and wellness centreadditional charge
Golf course (within 3 km)additional charge
Heated pool
Babysitting/child servicesadditional charge
Guest accommodation is disinfected between stays
Ironing serviceadditional charge
Fence around pool
Linens, towels and laundry washed in accordance with local authority guidelines
Designated smoking area
Hair treatments
Back massage
Snack bar
Airport shuttle
Rooftop pool
Staff follow all safety protocols as directed by local authorities
Airport pick upadditional charge
Board games/puzzles
Nightclub/DJ
Spa/wellness packages
Fax/photocopyingadditional charge
Hand massage
Free WiFi
Cashless payment available
Fire extinguishers
Beauty Services
Access to health care professionals
Fitness classes
Spa lounge/relaxation area
Daily housekeeping
Couples massage
24-hour security
Body treatments
Cooking classadditional charge
Bowlingadditional charge
Bar
Barber/beauty shop
Personal trainer
Snorkellingadditional charge
Wine/champagne
Sun umbrellas
Room service
Aerobics
Use of cleaning chemicals that are effective against Coronavirus
Breakfast in the room
CCTV in common areas
Massageadditional charge
WiFi
Business centre
Tour or class about local cultureadditional charge
Sun loungers or beach chairs
Full body massage
Contactless check-in/check-out
Meeting/banquet facilitiesadditional charge
Physical distancing rules followed
Shared lounge/TV area
Fruits
Physical distancing in dining areas
Breakfast takeaway containers
Chapel/shrine
Food can be delivered to guest accommodation
Process in place to check health of guests
Security alarm
Special diet menus (on request)
Bike tours
Guest accommodation sealed after cleaning
ATM/cash machine on site
Head massage
Horse ridingoffsiteadditional charge
Tennis equipment
Parking
Shuttle service (additional charge)
Tour desk
Children's playground
Key card access
Accessible parking
Facial treatments
Fitness centre
Kids' outdoor play equipment
Hair cut
Car hire
Billiards
Internet services
Mobile app for room service
Massage chair
Beach
Saunaadditional charge
Entertainment staff
Face masks for guests available
Private check-in/check-out
Kid-friendly buffet
Games room
All plates, cutlery, glasses and other tableware have been sanitized
Fitness/spa locker rooms
Manicure
Facilities for disabled guests
Body scrub
Guests have the option to cancel any cleaning services for their accommodation during their stay
Coffee house on site
Evening entertainment
Outdoor pool (all year)
Safety deposit box
Airport drop offadditional charge
Dry cleaningadditional charge
Private parking
24-hour front desk
Lockers
Spa facilities
Cycling
Delivered food is securely covered
Indoor play area
Non-smoking rooms
Live music/performance
First aid kit available
WiFi available in all areas
Yoga classes
Express check-in/check-out
Smoke alarms
Shuttle service
Pool bar
Hand sanitizer in guest accommodation and key areas
Screens or physical barriers placed between staff and guests in appropriate areas
Shared stationery such as printed menus, magazines, pens, and paper removed
Tennis court
Air conditioning
Water park
Swimming pool
Family rooms
Live sport events (broadcast)
Laundryadditional charge
Fishingoffsiteadditional charge
Hot tub/Jacuzzi
Hair styling
Happy hour
