Moon Palace The Grand CancunInclusive - CancĂșn
Plan your dream vacation in Mexico. Choose from luxury beach resorts in Cancun and boutique hotels in Tulum to affordable stays in Mexico City. Secure car rentals to explore iconic destinations like Chichen Itza and Teotihuacan or relax on the stunning beaches of Playa del Carmen and Cozumel. Dive into adventure tours or immerse yourself in cultural experiences across Oaxaca and San Miguel de Allende. With easy online reservations and the best rates guaranteed, your Mexican getaway starts here!
Moon Palace The Grand CancunInclusive
CancĂșn Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
Set in CancĂșn in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand CancunInclusive boasts an outdoor pool and year-round outdoor pool. The resort has a childrens playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site.
A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating areayou can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries.
You will find a 24-hour front desk, hairdressers, and gift shop at the property.
This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is CancĂșn International Airport, 14 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If a deposit cannot be charged to a guests credit card, the property will call the guest directly to confirm the credit card information.
In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.
Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit wich can be used on Spa, Golf, Tours, Romantic Dinner, and other selected services.
Maximum Spa credit allowed to redeem $82 USD. Other terms and conditions may apply.
Please note that any other Special Requests are subject to availability and additional charges may apply.
All promotional benefits are subject to change or may be suspended at any time without prior notice.
These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Grand Deluxe Garden View. The hot tub is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Swim Up Suite Garden View. Please note that this Suite has King bed or two double bed subject to availability. This suite has a iPod dock, hot tub and tilemarble floor. ;
Grand Family Suite Garden View. Guests will have a special experience as this family room features a hot tub. Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds. ;
Grand Presidential Suite. The hot tub is the standout feature of this suite. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The suites kitchen is available for cooking and storing food. The spacious suite provides soundproof walls, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV with streaming services. The unit offers 3 beds. ;
Grand Honeymoon Suite - King Size Bed. Guests will have a special experience as this double room features a hot tub. The spacious double room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed. ;
Grand Governor Suite - King Size Bed. This suites standout feature is the hot tub. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite offers soundproof walls, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with streaming services. The unit has 1 bed. ;
Grand Deluxe Garden View. This double rooms special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Deluxe Suite Garden View - Get 2 Free Nights at Punta Cana. This suites special feature is the hot tub. This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite features air conditioning, soundproof walls, flat-screen TV with streaming services, as well as winechampagne for guests. The unit offers 3 beds.
License number: 1230050337
Non-smoking rooms
Cycling
Screens or physical barriers placed between staff and guests in appropriate areas
Facilities for disabled guests
Saunaadditional charge
Couples massage
Sun loungers or beach chairs
Smoke alarms
Luggage storage
Water park
Cooking classadditional charge
Children's playground
Face masks for guests available
Table tennis
Guests have the option to cancel any cleaning services for their accommodation during their stay
Outdoor pool (all year)
Kids' outdoor play equipment
Back massage
Lift
Designated smoking area
First aid kit available
Invoice provided
Snorkellingadditional charge
Security alarm
Shuttle service
Aerobics
Swimming pool
Outdoor furniture
Facial treatments
Accessible parking
Fitness/spa locker rooms
Steam room
Snack bar
Physical distancing rules followed
Sun terrace
Key card access
Express check-in/check-out
Hair colouring
Breakfast in the room
Mini golf
Golf course (within 3 km)additional charge
Airport shuttle
WiFi available in all areas
24-hour security
Cashless payment available
Business centre
Beach
Coffee house on site
Private parking
Full body massage
ATM/cash machine on site
Restaurant
Kid-friendly buffet
Board games/puzzles
Shuttle service (additional charge)
Pedicure
Contactless check-in/check-out
Hair cut
Evening entertainment
Air conditioning
Games room
Spa facilities
Bar
Live music/performance
Entertainment staff
Babysitting/child servicesadditional charge
Tennis equipment
Internet services
Body wrap
Shared stationery such as printed menus, magazines, pens, and paper removed
Ironing serviceadditional charge
Hand massage
Process in place to check health of guests
Tour desk
Make up services
Fitness
Body treatments
Head massage
Nightclub/DJ
Airport shuttle (additional charge)
Tennis court
Fruits
Massageadditional charge
Safety deposit box
Live sport events (broadcast)
Billiards
Heated pool
Kid meals
Barber/beauty shop
Fence around pool
Laundryadditional charge
WiFi
Fitness classes
Guest accommodation sealed after cleaning
Free WiFi
Valet parking
Pool bar
Hair styling
Private beach area
Mobile app for room service
Currency exchange
Happy hour
Kids' club
Lockers
Trouser pressadditional charge
Bowlingadditional charge
Body scrub
Car hire
Spa and wellness centreadditional charge
Access to health care professionals
Beauty Services
Spa/wellness packages
Parking
Meeting/banquet facilitiesadditional charge
Guest accommodation is disinfected between stays
Room service
Airport pick upadditional charge
Family rooms
Hand sanitizer in guest accommodation and key areas
Daily housekeeping
Chapel/shrine
Swimming pool toys
Yoga classes
CCTV in common areas
Use of cleaning chemicals that are effective against Coronavirus
Manicure
Terrace
Food can be delivered to guest accommodation
Sun umbrellas
Rooftop pool
Neck massage
Dry cleaningadditional charge
Tour or class about local cultureadditional charge
Linens, towels and laundry washed in accordance with local authority guidelines
Parking on site
Staff follow all safety protocols as directed by local authorities
All plates, cutlery, glasses and other tableware have been sanitized
Bike tours
Fitness centre
Private check-in/check-out
24-hour front desk
Foot massage
Breakfast takeaway containers
Horse ridingoffsiteadditional charge
Free parking
Pool with view
Shared lounge/TV area
Garden
Fire extinguishers
Indoor play area
Hot tub/Jacuzzi
Fishingoffsiteadditional charge
Spa lounge/relaxation area
Personal trainer
Special diet menus (on request)
Hair treatments
Physical distancing in dining areas
Delivered food is securely covered
Airport drop offadditional charge
Outdoor pool
Massage chair
Fax/photocopyingadditional charge
Wine/champagne
