Hotel Hacienda Real - Ciudad del Carmen
Plan your dream vacation in Mexico. Choose from luxury beach resorts in Cancun and boutique hotels in Tulum to affordable stays in Mexico City. Secure car rentals to explore iconic destinations like Chichen Itza and Teotihuacan or relax on the stunning beaches of Playa del Carmen and Cozumel. Dive into adventure tours or immerse yourself in cultural experiences across Oaxaca and San Miguel de Allende. With easy online reservations and the best rates guaranteed, your Mexican getaway starts here!
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Hotel Hacienda Real
Ciudad del Carmen Calle 31 numero 106
No. of rooms
96
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Rooms for singles
We speak
ES
8.2/10
No. of rooms
96
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Rooms for singles
We speak
ES
8.2/10
Set in Ciudad del Carmen, 3.7 km from Carmen XXI Convention Centre, Hotel Hacienda Real offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Featuring a restaurant, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation features free shuttle service, room service and currency exchange for guests.
At the hotel, rooms are fitted with a desk. Every room has a safety deposit box, while certain rooms here will provide you with a balcony and others also provide guests with pool views. The units in Hotel Hacienda Real are equipped with a flat-screen TV and a hairdryer.
There is an on-site bar and guests can also make use of the business area. Languages spoken at the reception include English and Spanish.
Ciudad del Carmen International Airport is 1 km away.
The hotel day starts from hour 15:00 and ends at 23:30.
Double Room. This air-conditioned room features free Wi-Fi, cable TV and a coffee maker. It also comes with a work desk, ironing facilities and a private bathroom. Express check-out is also available. Some rooms have a private balcony. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies). ;
Presidential Suite. This spacious suite is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as garden views. The unit offers 7 beds. ;
Double Room. The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. This double room offers a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds. ;
Junior Suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony, this suite also features executive lounge access, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Airport shuttle
Fitness
Shuttle service
Staff follow all safety protocols as directed by local authorities
Currency exchange
24-hour security
CCTV in common areas
24-hour front desk
Restaurant
Use of cleaning chemicals that are effective against Coronavirus
Business centre
Valet parking
Private parking
WiFi
Daily housekeeping
Parking
Guest accommodation is disinfected between stays
Internet services
Sun umbrellas
Fire extinguishers
Delivered food is securely covered
Airport shuttle (free)
Trouser pressadditional charge
Invoice provided
Dry cleaningadditional charge
Pets allowed
Property is cleaned by professional cleaning companies
Airport drop off
Lower bathroom sink
Toilet with grab rails
Free parking
Linens, towels and laundry washed in accordance with local authority guidelines
Screens or physical barriers placed between staff and guests in appropriate areas
Packed lunches
Hand sanitizer in guest accommodation and key areas
Physical distancing rules followed
Guest accommodation sealed after cleaning
Non-smoking throughout
Bar
Key card access
Non-smoking rooms
Room service
Family rooms
Meeting/banquet facilitiesadditional charge
Grocery deliveriesadditional charge
Fruitsadditional charge
Free WiFi
Garden
Luggage storage
Kid mealsadditional charge
Security alarm
Contactless check-in/check-out
First aid kit available
Outdoor pool (all year)
All plates, cutlery, glasses and other tableware have been sanitized
Airport pick up
Lift
Special diet menus (on request)
Ironing serviceadditional charge
Designated smoking area
Parking on site
Process in place to check health of guests
Accessible parking
Fax/photocopying
Laundryadditional charge
Shuttle service (free)
Smoke alarms
Access to health care professionals
Wheelchair accessible
Public Bath
Face masks for guests available
Guests have the option to cancel any cleaning services for their accommodation during their stay
Express check-in/check-out
Breakfast takeaway containers
Swimming pool
Food can be delivered to guest accommodation
Facilities for disabled guests
Breakfast in the room
Outdoor furniture
WiFi available in all areas
Outdoor pool
Cashless payment available
Snack bar
Fitness centre
Shared stationery such as printed menus, magazines, pens, and paper removed
Air conditioning
Physical distancing in dining areas
CCTV outside property
