Grand Velas Riviera Maya -Inclusive - Playa del Carmen
Plan your dream vacation in Mexico. Choose from luxury beach resorts in Cancun and boutique hotels in Tulum to affordable stays in Mexico City. Secure car rentals to explore iconic destinations like Chichen Itza and Teotihuacan or relax on the stunning beaches of Playa del Carmen and Cozumel. Dive into adventure tours or immerse yourself in cultural experiences across Oaxaca and San Miguel de Allende. With easy online reservations and the best rates guaranteed, your Mexican getaway starts here!
Grand Velas Riviera Maya -Inclusive
Playa del Carmen Carretera Cancun Tulum Km 62
No. of rooms
544
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
9.2/10
No. of rooms
544
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
9.2/10
Amidst the tropical beauty that embraces the Riviera Maya and overlooking the Caribbean Sea, Grand Velas opens its doors to offer natural environments dedicated to pampering the senses and inviting you to reconnect with the carefree, yet sophisticated, Caribbean lifestyle.
Discover the flavors our chefsin each dish; indulge in rituals that rescue ancestral wellness techniques at SE Spa; enjoy fun family moments with our endless activities, and relish dream-like couples’ moments. Grand Velas Riviera Maya is the background and you are the author of every experience to redefine the meaning of luxury.
The hotel day starts from hour 15:00 and ends at 12:00.
Restaurants:
PIAF Frech Cuisine & COCINA DE AUTOR Creative, evolutionary cuisine for ages 12 and over in selected seatings.
BISTRO International cuisine for ages 16 and over.
Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal.restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.
Please note that some rooms are located about 1 km from the beach.
There is an additional nightly charge to guarantee connecting rooms.
Payment has to be made directly at the property upon arrival.
Connecting rooms are subject to availability.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Nature View Suite Zen Experience. Set in the Zen Grand area, this luxurious suite overlooks the hotels attractive gardens. It has a terrace and either 2 queen-sized beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. ;
Nature View Suite with Private Pool Zen Experience. Set in the Zen Grand area, this suite features a private pool and a terrace offering garden views. It has either 2 queen-size beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. ;
Zen Grand Two Bedroom Family Suite Nature View. This suite features a terrace offering garden views and Baby Concierge service. The suite offers: - Welcome bottle of Mezcal in suite - 50USD Spa Credit per adult per night - 100 USD Romantic experiences per stay - Amenities for children on request and according to age - Connecting family rooms guaranteed ;
Ambassador Pool Suite Ocean View. Featuring ocean views from a private terrace with plunge pool. Jacuzzi is provided as well. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay ;
Grand Class Suite Ocean Front. This suite has air conditioning. 1,377-sq. ft. 127 m suites. You’ll enjoy absolute privacy and amazement at the beauty of the Riviera Maya from your terrace and private plunge pool overlooking the Mexican Caribbean. At the end of your day, rest in the softness of your comforters and goose down pillows Children are allowed in this room. ;
Ambassador Suite Ocean View. Featuring a terrace with the Caribbean Sea. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay ;
Ambassador Two Bedroom Family Suite Ocean View. The spacious family room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 3 beds.
Fruits
Key card access
Bike tours
Wheelchair accessible
Breakfast in the room
Steam room
Screens or physical barriers placed between staff and guests in appropriate areas
Room service
Spa/wellness packages
Guest accommodation is disinfected between stays
CCTV in common areas
Airport shuttle (additional charge)
Mini golf
Hair cut
First aid kit available
All plates, cutlery, glasses and other tableware have been sanitized
Cashless payment available
Concierge service
Access to health care professionals
Free WiFi
Property is cleaned by professional cleaning companies
Laundryadditional charge
Themed dinner nights
Physical distancing in dining areas
Internet services
Garden
Shuttle service
Water sport facilities on site
Kids' pool
Daily housekeeping
Personal trainer
Thermometers for guests provided by property
Fitness
Sun umbrellas
Live music/performance
Bar
Children's playground
Pool with view
Outdoor furniture
Airport pick upadditional charge
Baby safety gates
Snack bar
Security alarm
Ironing service
Contactless check-in/check-out
Massage chair
Parking on site
Face masks for guests available
Restaurant
Billiards
Safety deposit box
Board games/puzzles
Car hire
Babysitting/child servicesadditional charge
Massageadditional charge
Body treatments
Shuttle service (additional charge)
Public Bath
Outdoor pool
Business centreadditional charge
Beach
Facilities for disabled guests
Use of cleaning chemicals that are effective against Coronavirus
Pedicure
Mobile app for room service
Spa and wellness centreadditional charge
Strollers
Kids' outdoor play equipment
Kids' club
Barber/beauty shop
Swimming pool
Cooking classadditional charge
Hand sanitizer in guest accommodation and key areas
Food can be delivered to guest accommodation
Special diet menus (on request)
Outdoor pool (all year)
Allergy-free room
Guest accommodation sealed after cleaning
ATM/cash machine on site
Golf course (within 3 km)additional charge
Spa facilities
Luggage storage
Fax/photocopyingadditional charge
Kid meals
Manicure
Beachfront
Staff follow all safety protocols as directed by local authorities
Fitness classes
Picnic area
Sun terrace
Body wrap
Movie nightsadditional charge
Facial treatments
Infinity pool
Entertainment staff
Toilet with grab rails
Currency exchange
Table tennis
Nightclub/DJ
Breakfast takeaway containers
Indoor play area
Cycling
Fire extinguishers
Games room
Parking
Tour or class about local culture
Smoke alarms
Kid-friendly buffet
Non-smoking rooms
Trouser pressadditional charge
Linens, towels and laundry washed in accordance with local authority guidelines
Fitness/spa locker rooms
Terrace
Private beach area
Dry cleaningadditional charge
WiFi
Spa lounge/relaxation area
Lift
Karaoke
Family rooms
Soundproof rooms
24-hour front desk
Pool bar
Live sport events (broadcast)
Key access
Airport drop offadditional charge
Free parking
Air conditioning
Hiking
Yoga classes
24-hour security
Shared stationery such as printed menus, magazines, pens, and paper removed
Process in place to check health of guests
Fitness centre
Saunaadditional charge
Chapel/shrine
Swimming Pool
Coffee house on site
Beauty Services
Walking tours
Aerobics
Physical distancing rules followed
Airport shuttle
Invoice provided
Wine/champagne
Evening entertainment
Meeting/banquet facilitiesadditional charge
Valet parking
Delivered food is securely covered
Grocery deliveries
Sun loungers or beach chairs
Tour desk

