JOIA Paraíso by Iberostar - Puerto Morelos
Plan your dream vacation in Mexico. Choose from luxury beach resorts in Cancun and boutique hotels in Tulum to affordable stays in Mexico City. Secure car rentals to explore iconic destinations like Chichen Itza and Teotihuacan or relax on the stunning beaches of Playa del Carmen and Cozumel. Dive into adventure tours or immerse yourself in cultural experiences across Oaxaca and San Miguel de Allende. With easy online reservations and the best rates guaranteed, your Mexican getaway starts here!
JOIA Paraíso by Iberostar
Puerto Morelos Carretera Chetumal - Puerto Juarez km. 309 Playa Paraiso
No. of rooms
22
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES FR
9.2/10
is not possible
Children stay
No. of rooms
22
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES FR
9.2/10
is not possible
The JOIA Paraíso by Iberostar isin Playa del Carmen and has water sports facilities and a tennis court. A hot tub and a car rental service are available for guests. The property features a sauna and free WiFi.
At the resort, the rooms are fitted with a desk, a flat-screen TV and a private bathroom. The JOIA Paraíso by Iberostar offers some units with sea views, and each room comes with a coffee machine.
A continental or buffet breakfast is available each morning at the property. Guests can enjoy a meal at the in-house restaurant, which serves Mexican cuisine.
The accommodation offers a fitness centre. You can play table tennis at The JOIA Paraíso by Iberostar.
When guests need guidance onto visit, the reception will be happy to provide advice.
Cancún is 50 km from the resort, while Playa del Carmen is 23 km away. The nearest airport is Cancún International Airport, 39 km from The JOIA Paraíso by Iberostar.
The hotel day starts from hour 15:00 and ends at 12:00.
El cargo de la reserva aparecerá en el extracto de la tarjeta de crédito a nombre de: Hotelera Playa Paraíso, S.A. de C.V. Para más información sobre el cargo de esta reserva, es necesario ponerse en contacto con el hotel. El nombre del titular de la tarjeta de crédito utilizada para abonar el pago deberá coincidir con el nombre de uno de los huéspedes que figuren en la reserva. Al hacer el registro de entrada, se debe presentar la misma tarjeta de crédito y un documento de identidad oficial. No se aceptan pagos en el hotel. Las reservas que no hayan sido abonadas se cancelarán antes de la llegada. En caso de solicitar factura, será emitida por Hotelera Playa Paraíso, S.A. de C.V., con sede en México.
Se debe abonar un suplemento medioambiental de 32.57 mxn por noche y por habitación al hacer el registro de entrada.
La tipología de cama seleccionada está sujeta a disponibilidad en el hotel. El establecimiento no acepta reservas de 10 habitaciones o más. Todas las reservas de 10 o más habitaciones se considerarán como grupo y están sujetas a los términos y condiciones de grupos.
Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada al hotel. Todas las peticiones especiales están sujetas a disponibilidad y pueden suponer costes adicionales. Es imprescindible que el titular principal de la reserva tenga 18 años o más en el momento del registro de entrada al hotel.
Se requiere informar de la hora prevista de llegada al hotel con antelación, utilizando el apartado de peticiones especiales al hacer la reserva o contactando directamente con el hotel. Los datos de contacto aparecen en la confirmación de la reserva.
Política de niños: No aplica, es un hotel solo adultos.
Last Room Available. This double room has a balcony, spa bath and tilemarble floor. Featuring grand Star Service: Personalized check-in and check-out. Packing and unpacking of luggage. Sparkling wine. Breakfast in bed. Nightly ironing service. In-house resort transportation. ;
Romance Villa with Private Pool & Butler Service. This triple room features a balcony, teacoffee maker and bathrobe. Featuring grand Star Service: Personalized check-in and check-out. Packing and unpacking of luggage. Sparkling wine. Breakfast in bed. Nightly ironing service. In-house resort transportation. ;
Romance Villa with Private Pool & Butler Service Single Use. This triple room has a balcony, teacoffee maker and bathrobe. Featuring grand Star Service: Personalized check-in and check-out. Packing and unpacking of luggage. Sparkling wine. Breakfast in bed. Nightly ironing service. In-house resort transportation. ;
Last Room Available Single Use. This single room provides a spa bath. This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed. ;
Suite. This suites standout feature is the spa bath. The spacious suite offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds. ;
Suite Single Use. This single room provides a spa bath. This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. ;
Upper Floor Suite. This suites standout feature is the spa bath. The spacious suite offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a bath or a shower. The unit has 2 beds. ;
Upper Floor Suite Single Use. This single rooms standout feature is the spa bath. This air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed. ;
Pool View Suite. This suites standout feature is the spa bath. The spacious suite offers air conditioning, a minibar, a terrace with pool views as well as a private bathroom boasting a bath or a shower. The unit has 2 beds. ;
Pool View Suite Single Use. This single rooms standout feature is the spa bath. This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with pool views. The unit offers 1 bed. ;
Pool Access Suite. This suites standout feature is the spa bath. Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious suite offers air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit offers 2 beds. ;
Pool Access Suite Single Use. The spa bath is the standout feature of this single room. This air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit has 1 bed. ;
Ocean Front Butler Suite. The spa bath is the standout feature of this suite. The spacious suite features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath or a shower. The unit has 2 beds. ;
Ocean Front Butler Suite Single Use. Guests will have a special experience as this single room offers a spa bath. This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit offers 1 bed. ;
Panoramic Ocean Front Butler Suite. Guests will have a special experience as the suite offers a spa bath. The spacious suite provides air conditioning, a minibar, a terrace with sea views as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds. ;
Panoramic Ocean Front Butler Suite Single Use. Guests will have a special experience as the single room provides a spa bath. This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit offers 1 bed. ;
Ocean Front Butler Suite Beach Access. This suites special feature is the spa bath. The spacious suite offers air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath or a shower. The unit has 2 beds. ;
Ocean Front Butler Suite Beach Access Single Use. This single rooms special feature is the spa bath. This air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit has 1 bed. ;
Ocean Front Butler Corner Suite. This suites special feature is the spa bath. The spacious suite provides air conditioning, a minibar, a terrace with sea views as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds. ;
Ocean Front Butler Corner Suite Single Use. This single rooms standout feature is the spa bath. This air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit has 1 bed. ;
Promo Suite. This suites special feature is the spa bath. The spacious suite provides air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds. ;
Promo Suite Single Use. This single rooms standout feature is the spa bath. This air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.
Indoor pool (all year)
Salt-water pool
24-hour front desk
Concierge service
Snack bar
Physical distancing in dining areas
Divingadditional charge
Table tennis
WiFi
Fruits
Outdoor pool (all year)
First aid kit available
Linens, towels and laundry washed in accordance with local authority guidelines
Outdoor pool
Garden
Private check-in/check-out
Physical distancing rules followed
Daily housekeeping
Swimming pool
Food can be delivered to guest accommodation
Shared lounge/TV area
Use of cleaning chemicals that are effective against Coronavirus
Pedicure
Guest accommodation is disinfected between stays
Themed dinner nightsadditional charge
Adults only
Beauty Services
Smoke alarms
Guest accommodation sealed after cleaning
Outdoor furniture
Sauna
Breakfast takeaway containers
Nightclub/DJ
Indoor pool (seasonal)additional charge
Swimming Pool
Sun umbrellas
All plates, cutlery, glasses and other tableware have been sanitized
Minimarket on site
Water sport facilities on site
Spa lounge/relaxation area
Free parking
Free WiFi
Non-smoking rooms
Screens or physical barriers placed between staff and guests in appropriate areas
Body treatments
Golf course (within 3 km)additional charge
Spa facilities
Wine/champagne
Steam room
Lift
Tennis court
Business centre
Billiards
Cashless payment available
Hand sanitizer in guest accommodation and key areas
Terrace
Coffee house on site
Massageadditional charge
Ironing service
Tennis equipment
Shared stationery such as printed menus, magazines, pens, and paper removed
Heated pool
Internet services
Access to health care professionals
Parking on site
Guests have the option to cancel any cleaning services for their accommodation during their stay
Non-smoking throughout
Meeting/banquet facilities
Restaurant
Manicure
Delivered food is securely covered
Fitness centre
Darts
Contactless check-in/check-out
Car hire
Parking
Spa and wellness centreadditional charge
Hot tub/Jacuzzi
Breakfast in the room
Key card access
Beachfront
ATM/cash machine on site
Barber/beauty shop
Bar
Mobile app for room service
Beach
Currency exchange
Evening entertainment
Indoor pool
WiFi available in all areas
Air conditioning
Yoga classes
Staff follow all safety protocols as directed by local authorities
Room service
Fitness
Entertainment staff
Pool bar
Spa/wellness packages

